Email us at firstname.lastname@example.org ASAP. If your order has not shipped, we are happy to update your shipping address. If your order has shipped, we are unable to make any changes to your order. Please contact the carrier for assistance – they may be able to reroute your package.
If your order is returned to our Maker Studio due to an incorrect address, we are happy to re-ship your order to an updated address. Customers are responsible for the cost of shipping even if the order qualified for free shipping originally. If you prefer a refund for your returned order, a refund will be issued for the total purchase price minus the original cost of shipping. For additional information on how to return an item please go to our Returns and Exchanges page.